IntelliMix® Room

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0

Improvements

• Changed the recommended and minimum hardware specifications needed to run IntelliMix Room
• Improved IntelliMix Room license verification to only require activation with the internet one time
• Extended device password protection to the System Tray Application
• Added the ability for users to restore PC optimizations upon uninstallation of IntelliMix Room
• Added support for Windows 10 Education and Windows 10 Pro Education
• Fixed crashing issues that happened due to port conflicts with other software or hardware interfaces
• Improved the stability of the IntelliMix Room installer when targeting non-English Windows 10 editions
• General stability improvements preventing issues with IntelliMix Room during computer startup

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When using Dante Domain Manager (DDM) and the configuration for the device is set to “prevent” or the DDM server is offline, you can still upgrade IntelliMix Room.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• If you adjust certain networked audio properties (networked audio device name, encryption state, license channel count), IntelliMix Room briefly goes offline in Designer.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• Performing a factory reset of IntelliMix Room clears the user event logs.
• Performing a factory reset of IntelliMix Room from the System Tray Application requires the user to manually close and reopen the System Tray Application.
• When canceling an upgrade of IntelliMix Room and performing a “roll back”, the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.
• If using a default web browser other than Microsoft Edge, the log submission form triggered by the “report a problem” feature may not appear. If this happens, please visit software-logs.shure.com directly to submit the logs to Shure.
• If you have problems pushing Dante routes to IntelliMix Room from a shared Designer project file, see if the Designer files use network audio encryption. If so, reboot the computer running IntelliMix Room to fix the issue.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• IMX Room 3.0 is compatible with the following software and firmware versions:
  • Designer 4.4.1
  • MXA910 4.4.11
  • MXA310 4.4.9
  • MXA710 1.2.1
  • MXA Mute 1.2.4
  • P300 4.4.13
  • ANIUSB-MATRIX 4.4.14
  • ANI22 4.4.8
  • ANI4IN 4.4.8
  • ANI4OUT 4.4.8
  • Microflex Wireless 8.0.3